This Part-Time Reception opportunity is a perfect Part Time job for today’s college student or active volunteer! We are looking for a Receptionist that can thrive in a demanding and fast pace environment and is available to work closing shifts and weekends. Our Receptionist is our dealership’s front-line to the public, so if you need the mornings off for school or other commitment, and you are responsible, able to juggle multiple tasks while answering and routing incoming calls, taking accurate messages along with providing basic information to our guests – this may be the role for you!
INITIAL INTERVIEW PROCESS
We are excited to introduce a convenient initial VIDEO interview process. Selected candidates will receive an invitation to participate via Spark Hire where you'll have the opportunity to present your best self; for more information and tips visit https://www.sparkhire.com/video-interviews/ace-one-way-video-interview
Answers, transfers, and provides information to incoming calls.
Directs telephone calls to the appropriate parties, as necessary.
Communicates with callers in a professional, friendly, and efficient manner.
Strives to minimize hold time.
Keeps track of service/sales/management personnel that check in/out of the premises in order to handled phone calls properly.
Notifies appropriate parties when guest are waiting.
Greets guests entering dealership.
Assist the service/sales staff in contacting customers whose vehicles have been completed.
Replaces all rate sheets displays (Desk Stands) on a monthly basis
Monitor the current flyer expiration date and create a reminder in outlook to remove
Work with F&I director to replace with new rate sheet once available from OTW
Replaces all vehicle stands with proper rates/programs
Use a generic template to use in each stand once program are expired
Ensure the vehicle matches the ad (correct trim level and MSRP)
Mandatory MPG and Insurance Cost Pamphlets are displayed properly
Work with the sales desk to create current promotions and specials for inserts
Replacing all flyers in restrooms
Ensure coffee and cold refreshments are replenished and stocked
Ensure overall showroom cleanliness/neatness
Maintains high ethical standards in all actions.
Maintains assigned workspace in an organized and clean manner
Maintains a professional appearance at all times.
Performs other administrative duties, as assigned.
A high school diploma or equivalent
A minimum of 1 year customer service experience and experience with multiple phone lines, preferred
Ability to coordinate activities with other employees
Ability to read and comprehend instruction and information in the English language
Pleasant and polite demeanor with the ability to communicate professionally on the telephone, internet and in person, and use standard office equipment
Must have a valid driver’s license and have and maintain an acceptable, safe driving record
Because we are awesome!
Longo Lexus and Longo Toyota are proud members of the Penske Motor Group family of automotive dealerships. We take a different approach than others in the industry. We provide the best possible guest experience for the tens of thousands that we serve annually, whether they are purchasing a new vehicle, a pre-owned vehicle or having their vehicle serviced by one of our expert Technicians. Adapting to the ever changing needs of our guests and providing superior guest service is why Longo Toyota is the world's largest dealership and #1 since 1967 and why Longo Lexus is and Elite of Lexus dealer since 1992.
We are looking for the best and brightest to join our team!
Are you eager, well-rounded, and ambitious?
Do you value exceptional guest service?
Are you ready for the new adventure in your career?
Then apply with us today.
We firmly believe in transparency with everything we do, which is one of the reasons that our average Team Member has been with Longo for more than 9 years. We firmly believe in being a TEAM, our Learning & Development programs are geared to provide you with the proper introduction into the organization and our team of experts in every discipline will provide you the guidance needed to pave your success.
WHAT’S IN IT FOR ME?
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