Parts Specialist (Back Counter)

Requisition ID
# of Openings
Longo Toyota
US-CA-El Monte
Fixed Ops


We are looking for an Parts Specialist that can thrive in a demanding and fast pace environment to work the Parts Back Counter.  The Back Counter Parts Specialist is responsible for selling and providing the Service, Pre-Owned, and CRC Technicians with parts needed for vehicle repairs.


Our Parts Specialists get to work with an amazing team and by working for Longo Toyota; they are surrounded by only the best.



We are excited to introduce a convenient initial VIDEO interview process.  Selected candidates will receive an invitation to participate via Spark Hire where you'll have the opportunity to present your best self; for more information and tips visit


The Parts Specialist must be able to do the following on a day-to-day basis:

  • Assist technicians in selecting required parts, suggesting companion requirements, and ensuring technician is exposed to the full product line
  • Assist technicians/ASM in determining replacement parts required, according to inspections of old parts, guests requests, or guest descriptions of malfunctions
  • Update and up-sell technician on new products
  • Accurately price parts and accessories using the proper pricing source and transfers the information to the proper document and computer system
  • Notify management of out-of-stock parts or shop materials that need immediate attention
  • Request special order parts solicited by guest/technician/ASM/Estimator and notifies when they have arrived
  • Pull needed parts from stock and follows-up on back ordered parts
  • Pull and delivers parts to technicians when necessary
  • Locate out-of-stock parts from outside sources and submits an emergency order, if necessary
  • Achieve monthly sales and forecasted goals
  • Maintain records of all repairs orders, invoice, insurance estimates, and special order parts
  • Maintain special orders so there are none over 30 days old or any with insufficient on hand quantities
  • Keep current on new products and/or updates and keeps technicians/ASM/Estimators informed
  • Assist in all other areas of the parts department, as needed
  • Take all of Toyota classes and online tests to maintain certification status
  • Performs other specific administrative functions as directed by management
  • Maintains high ethical standards in all actions
  • Maintains a high level of grooming, hygiene, and uniform appearance


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and individual should possess:

  • A minimum of two (2) years Parts Counter experience
  • A high school diploma or equivalentProven ability to set and achieve sales goals
  • Demonstrated ability to develop relationships with customers and fellow team members
  • Knowledge and enthusiasm
  • Strong organizational and follow-through skills
  • High level of ownership, accountability, and initiative
  • Basic mathematical principles and application (adding, subtracting, multiplying, dividing, and percentages)

Why Penske Motor Group


Longo Toyota is a proud member of the Penske Motor Group family of automotive dealerships.  We take a different approach than others in the industry.  We provide the best possible guest experience for the tens of thousands that we serve annually, whether they are purchasing a new vehicle, a pre-owned vehicle or having their vehicle serviced by one of our expert Technicians.  Adapting to the ever changing needs of our guests and providing superior guest service is why Longo Toyota is the world's largest dealership and #1 since 1967.

We are looking for the best and brightest to join our team!

Are you eager, well-rounded, and ambitious? 

Do you value exceptional guest service? 

Are you ready for the new adventure in your career? 

Then apply with us today!

We firmly believe in transparency with everything we do and we believe in being a TEAM, which are probably the top reasons that our average Team Member has been with Longo for more than 9 years.  



  • Free Employee Parking
  • Training Opportunities through Penske College to help advance this position from a Job to a Career

  • Full Suite of Medical Benefits to include Health, Dental and Vision Insurance

  • 401K with Company Match

  • Tuition Reimbursement

  • Employee Referral Bonus Program

  • Company and Corporate Partner Discounts to companies like GE, Dell, Microsoft, Quicken and many others

  • Access to our Health & Wellness Program which includes our in-house Wellness Coach and more



Longo Toyota Best in Town Winner 

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