Service Technician

Requisition ID
2017-1108
# of Openings
4
Mercedes-Benz of Marin
US-CA-San Rafael
Division
Fixed Ops

Overview

We are looking for candidates at all skill levels that can thrive in a demanding and fast pace environment.  The Technician is responsible for diagnosing and performing vehicle repairs and maintenance work as assigned; and in accordance with factory and dealership specifications and standards.

 

The Technician is also responsible for communicating with the management team and service consultants at all points of service repair and with regard to recommended services.

 

This is a full time position with a very robust Pay Plan (Flagging start rate commensurate on experience and Technician level) our Technicians get to work with an amazing team and by working for Mercedes-Benz of Marin, they are surrounded by only the best.

 

INITIAL INTERVIEW PROCESS

We are excited to introduce a convenient initial VIDEO interview process.  Selected candidates will receive an invitation to participate via Spark Hire where you'll have the opportunity to present your best self; for more information and tips visit https://www.sparkhire.com/video-interviews/ace-one-way-video-interview

Responsibilities

The day-to-day essential duties include the following (based on job position/skill level):

  • Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards
  • Completes a variety of vehicle repairs from (but not limited to) oil changes to rebuilding a vehicle engine
  • Diagnoses cause of malfunction and perform repairs as needed
  • Repairs vehicles per estimate and according to manufacturer standards
  • Road tests vehicles to quality check work performed as required
  • Examines vehicles to determine if additional safety or service work is required
  • Maintains communication with Service Advisors if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time
  • Completes all work according to the applicable safety requirements and published procedures
  • Documents all work performed and findings on repair orders and inspection sheets
  • Achieves the production objectives set by management
  • Provides the administrative assistance necessary to complete warranty repair orders and other tasks assigned by management
  • Maintains communication with Parts Department on status or parts
  • Maintains tools and equipment in a proper state of repair
  • Maintains assigned workspace in an organized and clean manner
  • Maintains a high level of grooming, hygiene, and uniform appearance
  • Performs other specific administrative functions as directed by service management
  • Maintains high ethical standards in all actions
  • Reports for work at assigned time in order to provide the level of service the Company’s guest expect and deserve

Qualifications

At a minimum, the successful candidate encompasses:

  • High School diploma or GED
  • At least one (1) year of automotive experience (or equivalent
  • Knowledge of machines and tools, including their designs, uses, repair, and maintenance
  • Fully proficient in mathematical principles and application (adding, subtracting, dividing, multiplying and percentages) 
  • Ability to operate manual transmission vehicles; determining causes of operating errors and deciding what to do about it
  • Strong ability to coordinate activities with other employees
  • Good attention to detail, and ability to read and comprehend instructions and information in the English language
  • Must have a valid California driver’s license and have and maintain an acceptable, safe driving record

Why Penske Motor Group

Mercedes-Benz of Marin, part of Penske Motor Group, LLC, is taking a different approach to automotive sales.  We understand that the wants and needs of our guest are changing every day; and we are proud to be one of the few luxury auto dealers in the San Francisco Bay Area that remains family-owned and operated to this day.  Over the years, we've been happy to employ, serve, and be a part of the communities like San Francisco, Oakland, San Jose, Walnut Creek, Fairfield, and many more.  Adapting and providing superior guest service has made Mercedes-Benz of Marin the winner of the Mercedes-Benz best of the best award since 2012.   

 

We are looking for the best and brightest to join our team!

 

We firmly believe in transparency with everything we do, and we firmly believe in being a TEAM, our Learning & Development programs are geared to provide you with the proper introduction into the organization and our team of experts in every discipline will provide you the guidance needed to pave your success.

 

Our team members also enjoy:  

    • Training Opportunities through Penske College to help advance this position from a Job to a Career
    • 401K with Company Match
    • Tuition Reimbursement
    • Employee Referral Bonus Program
    • Company and Corporate Partner Discounts to companies like GE, Dell, Microsoft, Quicken and many others

 

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