Receptionist

Requisition ID
2017-1110
# of Openings
4
Longo Toyota of Prosper
US-TX-Prosper
Division
Administration

Overview

Looking to thrive in a demanding and fast pace environment, then look no further as we get ready to launch our newest location in Prosper, Texas!

Responsibilities

  • Do the right thing!
  • Answers, transfers, and provides information to incoming calls
  • Directs telephone calls to the appropriate parties, as necessary.
  • Communicates with callers in a professional, friendly, and efficient manner.
  • Strives to minimize hold time.
  • Keeps track of service/sales/management personnel that check in/out of the premises in order to handled phone calls properly.
  • Greet incoming guests promptly and with a smile.
  • Assist with TRAC/Rental Car paperwork, if necessary.
  • Notifies appropriate parties when guest are waiting.
  • Greets guests entering dealership, if applicable.
  • Performs other administrative duties, as assigned.
  • Assist the service and sales staff in contacting customers whose vehicles have been completed.
  • Maintains assigned workspace in an organized and clean manner
  • Maintains high ethical standards in all actions.
  • Maintains a professional appearance at all times.

Qualifications

  • A high school diploma or equivalent;
  • A minimum of one (1) year customer service experience and experience using multiple phone lines preferred;
  • Ability to coordinate activities with other employees; read and comprehend instructions and information in the English language; work well with the public; communicate in a professional manner on the phone, internet and in person; and use standard office equipment.

Why Penske Motor Group

The #1 Toyota Dealer in the USA is coming to Texas! 

 

Penske Motor Group, PMG, owns and operates Toyota, Lexus and Mercedes-Benz automobile dealerships in Southern and Northern California, and soon in Prosper, Texas. 

Headquartered in El Monte, CA, PMG's flagship store, Longo Toyota, is the world's largest dealership and the #1 Toyota retailer in the U.S. since 1967 with a diverse workforce speaking over 40 languages and dialects. Longo Lexus serves as the #1 Lexus dealership in the Western U.S. since 1990 and Lexus of Stevens Creek, located in San Jose, CA is the #1 volume luxury retailer in Northern California. Mercedes-Benz of Marin, located in San Rafael, CA is a repeat recipient of the Best of the Best dealership award for excellence in sales, guest satisfaction, and service quality, presented only to the top 15% of dealers in the Mercedes-Benz retail network. 

PMG’s mission is to deliver amazing guest experiences that create lifetime partnerships. 

PMG employs over 1,200 team members across its locations in California and Texas. 

Our team strives to be your automotive dealer of choice for sales, service, parts, and collision repair.  But we won’t stop there. Community partnerships are also very important to us. With our goal to make a difference in the cities we live and operate. 

Longo Toyota of Prosper will open in the fall of 2017, with a new 61,000 square foot state-of-the-art facility on a 15-acre site along US-380, just west of the Dallas North Tollway. 
 

We are looking for the best and brightest to join our team!

Are you eager, well-rounded, and ambitious?

Do you value exceptional guest service?

Are you ready for the new adventure in your career?

Then apply with us today!

 

RENDERING PROSPER

 

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