Automotive DMV Specialist

Requisition ID
2017-1142
# of Openings
1
Longo Toyota
US-CA-El Monte
Division
Administration

Overview

We are looking for an Automotive DMV Specialist that can thrive in a demanding and fast pace environment. 

 

This position is responsible for processing wholesales, purchases and DMV registrations using the respective state(s)/agency(s) guidelines in a timely and accurate manner to assure a high level of customer satisfaction while satisfying Company policies.

 

INITIAL INTERVIEW PROCESS

We are excited to introduce a convenient initial VIDEO interview process.  Selected candidates will receive an invitation to participate via Spark Hire where you'll have the opportunity to present your best self; for more information and tips visit https://www.sparkhire.com/video-interviews/ace-one-way-video-interview

Responsibilities

The Automotive DMV Specialist must be able to do the following on a day-to-day basis:

  • Process wholesale and purchases
  • Review trade paperwork
  • Accurately review and process incoming titles daily according to established procedures
  • Troubleshooting and problem resolution specific to titles; odometer discrepancies, power of attorney, etc.
  • Process DMV registration
  • Answer guest inquiries or concerns in person, e-mail, fax or telephone in a professional, guest - focused manner
  • Maintain a professional, calm manner when negotiating with difficult or upset guests
  • Maintain a high level of confidentiality
  • Contribute to and encourage others to demonstrate a team focused, values based, service culture throughout the company
  • Contribute to effective operations by providing support where and when as needed on sale/guest promotion dates
  • Perform other duties as assigned or requested to assure optimum service levels

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and individual should possess:  

  • A high school diploma or equivalent; Associate degree, preferred
  • Seasoned individual that is well-versed in DMV matters, required
  • Ability to stay organized and multi-task in a fast pace environment
  • Knowledge of basic mathematical principles (adding, subtracting, dividing, multiplying, and percentages) and their application; Microsoft Office (Word, Excel) proficiency desired

  • Attention to detail; ability to read and comprehend instructions and information in the English language; work well with the public; communicate in a professional manner on the phone, e-mail and in person; and ability to use standard office equipment

Why Penske Motor Group

BECAUSE WE ARE AWESOME!

Longo Toyota is a proud member of the Penske Motor Group family of automotive dealerships.  We take a different approach than others in the industry.  We provide the best possible guest experience for the tens of thousands that we serve annually, whether they are purchasing a new vehicle, a pre-owned vehicle or having their vehicle serviced by one of our expert Technicians.  Adapting to the ever changing needs of our guests and providing superior guest service is why Longo Toyota is the world's largest dealership and #1 since 1967.

We are looking for the best and brightest to join our team!

Are you eager, well-rounded, and ambitious? 

Do you value exceptional guest service? 

Are you ready for the new adventure in your career? 

Then apply with us today!

We firmly believe in transparency with everything we do and we believe in being a TEAM, which are probably the top reasons that our average Team Member has been with Longo for more than 9 years.  

 

NEED WE SAY MORE...OK, OUR TEAM MEMBERS ALSO ENJOY

  • Free Employee Parking
  • Training Opportunities through Penske College to help advance this position from a Job to a Career

  • Full Suite of Medical Benefits to include Health, Dental and Vision Insurance

  • 401K with Company Match

  • Tuition Reimbursement

  • Employee Referral Bonus Program

  • Company and Corporate Partner Discounts to companies like GE, Dell, Microsoft, Quicken and many others

  • Access to our Health & Wellness Program which includes our in-house Wellness Coach and more

 

STILL WANT TO KNOW A LITTLE MORE...

Longo Toyota Best in Town Winner 

Welcome to Longo Toyota

Longo 500 - Blast from the Past

Want to know what it’s like to work here?  Check us out on Glassdoor.com! 

PMG on Glassdoor

PMG on Facebook

 Longo Toyota Front - Night Hi-Res 2

Longo Toyota logo

 

 

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