DMV Office Administrator

Requisition ID
2017-1183
# of Openings
1
Longo Toyota of Prosper
US-TX-Prosper
Division
Administration

Overview

Looking to thrive in a demanding and fast pace environment, then look no further as we get ready to launch our newest location in Prosper, Texas!

 

The DMV Office Administrator is responsible for processing wholesales, purchases and DMV registrations using the respective state(s)/agency(s) guidelines in a timely and accurate manner to assure a high level of customer satisfaction while satisfying Company policies.

 

INITIAL INTERVIEW PROCESS
We are excited to introduce a convenient initial VIDEO interview process. Selected candidates will receive an invitation to participate via Spark Hire where you'll have the opportunity to present your best self; for more information and tips visit https://www.sparkhire.com/video-interviews/ace-one-way-video-interview

Responsibilities

  • Do the Right Thing
  • Processes wholesale and purchases.
  • Reviews trade paperwork.
  • Accurately review and process incoming titles daily according to established procedures.
  • Troubleshoots and resolves problems .specific to titles; odometer discrepancies, power of attorney, etc.
  • Processes DMV registration.
  • Answers guest inquiries or concerns in person, e-mail, fax or telephone in a professional, guest - focused manner.
  • Maintains a professional, calm manner when negotiating with difficult or upset guests.
  • Maintains a high level of confidentiality.
  • Contributes to and encourages others to demonstrate a team focused, values based, service culture throughout the company.
  • Contributes to effective operations by providing support where and when as needed on sale/guest promotion dates.
  • Keeps abreast of new products, features, accessories, etc., and their benefits to guests.
  • Writes complete sales orders, process paper work, explains warranties, provisions and financing in accordance with established dealership policies.
  • Follows-ups with Finance to make sure all stipulations for finalizing the paperwork is completed.
  • Maintains and achieves the sales and guest satisfaction objectives set by management.
  • Performs other administrative duties as assigned by management.
  • Maintains high ethical standards in all actions. 
  • Maintains professional appearance at all times.
  • Performs other duties as assigned or requested to assure optimum service levels. 

Qualifications

  • A high school diploma or equivalent; associate degree, desired.
  • Texas DMV title experience required
  • A minimum of one (1) year sales experience preferred;
  • Ability to stay organized and multi-task in a fast pace environment.
  • Knowledge of basic mathematical principles (adding, subtracting, dividing, multiplying, and percentages) and their application; Microsoft Office (Word, Excel) proficiency desired.
  • Attention to detail; ability to read and comprehend instructions and information in the English language; work well with the public; communicate in a professional manner on the phone, e-mail and in person; and ability to use standard office equipment.

Why Penske Motor Group

The #1 Toyota Dealer in the USA is coming to Texas! 


Penske Motor Group, PMG, owns and operates Toyota, Lexus and Mercedes-Benz automobile dealerships in Southern and Northern California, and soon in Prosper, Texas.


Headquartered in El Monte, CA, PMG's flagship store, Longo Toyota, is the world's largest dealership and the #1 Toyota retailer in the U.S. since 1967 with a diverse workforce speaking over 40 languages and dialects. Longo Lexus serves as the #1 Lexus dealership in the Western U.S. since 1990 and Lexus of Stevens Creek, located in San Jose, CA is the #1 volume luxury retailer in Northern California. Mercedes-Benz of Marin, located in San Rafael, CA is a repeat recipient of the Best of the Best dealership award for excellence in sales, guest satisfaction, and service quality, presented only to the top 15% of dealers in the Mercedes-Benz retail network.

 

PMG’s mission is to deliver amazing guest experiences that create lifetime partnerships.

 

PMG employs over 1,200 team members across its locations in California and Texas.

 

Our team strives to be your automotive dealer of choice for sales, service, parts, and collision repair. But we won’t stop there. Community partnerships are also very important to us. With our goal to make a difference in the cities we live and operate.

 

Longo Toyota of Prosper will open in the fall of 2017, with a new 61,000 square foot state-of-the-art facility on a 15-acre site along US-380, just west of the Dallas North Tollway. 


We are looking for the best and brightest to join our team!
Are you eager, well-rounded, and ambitious?
Do you value exceptional guest service?
Are you ready for the new adventure in your career?
Then apply with us today!

 RENDERING PROSPER

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