Valet / Detail Supervisor

Requisition ID
2017-1186
# of Openings
1
Longo Toyota of Prosper
US-TX-Prosper
Division
Fixed Ops

Overview

Looking to thrive in a demanding and fast pace environment, then look no further as we get ready to launch our newest location in Prosper, Texas!
 

The Valet / Detail Supervisor  is responsible for overseeing the valets and shuttle drivers to ensure smooth and efficient traffic flow through the facility, to increase guest convenience, and to maintain an orderly service parking area.

 

INITIAL INTERVIEW PROCESS
We are excited to introduce a convenient initial VIDEO interview process. Selected candidates will receive an invitation to participate via Spark Hire where you'll have the opportunity to present your best self; for more information and tips visit https://www.sparkhire.com/video-interviews/ace-one-way-video-interview

Responsibilities

  • Do the right thing!
  • Hires, trains, motivates, counsels, and monitors the performance of the valets and shuttle drivers.
  • Oversees the operation of the valets and shuttle drivers and ensure that team members perform their jobs efficiently and accurately.
  • Maintains and schedules appropriate staff to accommodate guest pick-ups and deliveries.
  • Communicates with valets and shuttle drivers to ensure dealership policies and procedures are understood and followed.
  • Handles guests’ complaints with integrity and poise, and, when necessary, refers dissatisfied guests to the appropriate individuals for resolution.
  • Verifies vehicle paperwork before releasing vehicle to third party.
  • Runs daily Key Track report.
  • Takes vehicles to auction.
  • Merchandises the lot.
  • Inspects vehicles to detect damage and to verify the presence of accessories listed on the invoice.
  • Compares serial numbers of incoming vehicles against invoice.
  • Catalogs and stores keys.
  • Moves vehicles, as directed by management.
  • Prepares and delivers sold vehicles to guests.
  • Makes sure all vehicles in assigned lots are kept locked.
  • Drives vehicles from the designated lanes to their assigned lots.
  • Ensures lots are kept neat and organized and all vehicles are secured.
  • Ensures vehicles being washed are clean and up to dealership standards and expectations.
  • Assists Sales, Pre-Owned, Service and Parts departments with duties for the lot and/or inventory.
  • Merchandizes lot with new and used inventory.
  • Keeps the lot looking clean, vehicles clean, all vehicles should have clean appearance
  • Locks gates upon open and closing hours.
  • Takes vehicles to auction or picking up from wholesalers and auction.
  • Assists with deliver or pick up dealer trades.
  • Assists with large events, including preparation, organizing, setting up. Offsite events and dealership location.
  • Assists with other dealership operation duties as necessary.
  • Maintains professional appearance.

Maintains high ethical standards

Qualifications

The physical and environmental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individual will be required to:

    • Sit and stand for long periods of time.
    • Able to withstand outdoor weather.
    • Use hands and fingers in repetitive motions, daily.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Why Penske Motor Group

The #1 Toyota Dealer in the USA is coming to Texas! 


Penske Motor Group, PMG, owns and operates Toyota, Lexus and Mercedes-Benz automobile dealerships in Southern and Northern California, and soon in Prosper, Texas.


Headquartered in El Monte, CA, PMG's flagship store, Longo Toyota, is the world's largest dealership and the #1 Toyota retailer in the U.S. since 1967 with a diverse workforce speaking over 40 languages and dialects. Longo Lexus serves as the #1 Lexus dealership in the Western U.S. since 1990 and Lexus of Stevens Creek, located in San Jose, CA is the #1 volume luxury retailer in Northern California. Mercedes-Benz of Marin, located in San Rafael, CA is a repeat recipient of the Best of the Best dealership award for excellence in sales, guest satisfaction, and service quality, presented only to the top 15% of dealers in the Mercedes-Benz retail network.

 

PMG’s mission is to deliver amazing guest experiences that create lifetime partnerships.

 

PMG employs over 1,200 team members across its locations in California and Texas.

 

Our team strives to be your automotive dealer of choice for sales, service, parts, and collision repair. But we won’t stop there. Community partnerships are also very important to us. With our goal to make a difference in the cities we live and operate.


Longo Toyota of Prosper will open in the fall of 2017, with a new 61,000 square foot state-of-the-art facility on a 15-acre site along US-380, just west of the Dallas North Tollway. 

We are looking for the best and brightest to join our team!
Are you eager, well-rounded, and ambitious?
Do you value exceptional guest service?
Are you ready for the new adventure in your career?
Then apply with us today!

 

RENDERING PROSPER

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