Greeter

Requisition ID
2017-1196
# of Openings
2
Longo Toyota of Prosper
US-TX-Prosper
Division
Fixed Ops

Overview

Looking to thrive in a demanding and fast pace environment, then look no further as we get ready to launch our newest location in Prosper, Texas!

 

The Service Greeter is responsible for greeting all guests who arrive at the service drive and directing them to the appropriate location to ensure smooth and efficient traffic flow through the facility.

 

INITIAL INTERVIEW PROCESS
We are excited to introduce a convenient initial VIDEO interview process. Selected candidates will receive an invitation to participate via Spark Hire where you'll have the opportunity to present your best self; for more information and tips visit https://www.sparkhire.com/video-interviews/ace-one-way-video-interview

Responsibilities

  • Do the right thing!
  • Greets all guests entering the service area with a friendly, upbeat attitude, answers their questions, and directs them to the appropriate person or location.
  • Installs and removes ID tags in all the vehicles brought in for service.
  • Drives vehicles from the service lane to their proper places in the service parking lot, if needed.
  • Maintains lot in a neat and organized manner.
  • Assists in moving disabled vehicles in or around the service department.
  • May record any external vehicle damage (scratches, dents) and vehicle information on check-in sheet and submits to designated personnel.
  • Informs guests when vehicles have been serviced and ready pick-up.
  • Maintains communication with the valets on status on guest’s vehicles.
  • Answers guests questions’ concerning services performed or products purchased, or refers them to someone who can.
  • Handles guests’ complaints with integrity and poise, and, when necessary, refers dissatisfied guests to the appropriate individuals for resolution.
  • Answers, transfers, and provides information to incoming service calls.
  • Files repair orders as directed by service department management.
  • Performs other administrative duties, as assigned.
  • Must follow all company safety policies, operations and practices.
  • Assists in all other areas of the service department, as needed.
  • Follows all company safety policies, operations and practices.
  • Maintains assigned workplace in an organized and clean manner.
  • Maintains high ethical standards in all actions.
  • Maintains professional appearance at all times.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Individual should possess:  

  • A high school diploma or equivalent desired;
  • A minimum of six (6) months customer service experience, desired;
  • Ability to operate a manual transmission, coordinate activities with other team members; read and comprehend instructions and information in the English language; work well with the public;
  • Must have a valid driver’s license and maintain an acceptable, safe driving record.

Why Penske Motor Group

The #1 Toyota Dealer in the USA is coming to Texas! 

Penske Motor Group, PMG, owns and operates Toyota, Lexus and Mercedes-Benz automobile dealerships in Southern and Northern California, and soon in Prosper, Texas.


Headquartered in El Monte, CA, PMG's flagship store, Longo Toyota, is the world's largest dealership and the #1 Toyota retailer in the U.S. since 1967 with a diverse workforce speaking over 40 languages and dialects. Longo Lexus serves as the #1 Lexus dealership in the Western U.S. since 1990 and Lexus of Stevens Creek, located in San Jose, CA is the #1 volume luxury retailer in Northern California. Mercedes-Benz of Marin, located in San Rafael, CA is a repeat recipient of the Best of the Best dealership award for excellence in sales, guest satisfaction, and service quality, presented only to the top 15% of dealers in the Mercedes-Benz retail network.

 

PMG’s mission is to deliver amazing guest experiences that create lifetime partnerships.

 

PMG employs over 1,200 team members across its locations in California and Texas.

 

Our team strives to be your automotive dealer of choice for sales, service, parts, and collision repair. But we won’t stop there. Community partnerships are also very important to us. With our goal to make a difference in the cities we live and operate.


Longo Toyota of Prosper will open in the fall of 2017, with a new 61,000 square foot state-of-the-art facility on a 15-acre site along US-380, just west of the Dallas North Tollway. 

We are looking for the best and brightest to join our team!
Are you eager, well-rounded, and ambitious?
Do you value exceptional guest service?
Are you ready for the new adventure in your career?
Then apply with us today!

RENDERING PROSPER

Prosper logo

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed