Retail Parts Specialist

Requisition ID
# of Openings
Longo Toyota
US-CA-El Monte


The Retail Parts Specialist is responsible for selling parts to all retail guests over the counter, through the Internet and on the phone.


This is a full time position with a very robust commission pay plan.  Our Retail Parts Specialists get to work with an amazing team and by working for Longo Toyota, they are surrounded by only the best.



We are excited to introduce a convenient initial VIDEO interview process.  Selected candidates will receive an invitation to participate via Spark Hire where you'll have the opportunity to present your best self; for more information and tips visit


The Retail Parts Specialist must be able to do the following on a day-to-day basis:


  • Assists walk-in guests in selecting needed parts, suggesting companion requirements, and ensuring guest is exposed to the full product line
  • Answers phone calls, internet request and provides price quotes, and other information as requested
  • Requests special order parts solicited by guest and notifies when they have arrived
  • Pulls purchased parts from stock and follows-up with back ordered parts
  • Reconciles and balances cash drawer according to department policies and procedures
  • Cleans, revises, and updates parts displays as directed
  • Achieves monthly sales objectives set by management
  • Performs other specific administrative functions as directed by management
  • Keeps current on new products and product updates
  • Assist in all other areas of the parts department when needed
  • Maintains a professional appearance at all times
  • Maintains high ethical standards in all actions


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and individual should possess:  

  • A high school diploma or equivalent
  • Superior communication and customer service skills, especially effective via email and telephone
  • A minimum of one (1) year of automotive parts sales experience, preferably in an automotive dealership


  • Knowledge of automotive parts; basic mathematical principles (adding, subtracting, multiplying, dividing, and percentages) and application
  • Ability to pay attention to detail; follow-up with internal and external guests; read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; read and comprehends instructions and information in the English language

Why Penske Motor Group


Longo Toyota is a proud member of the Penske Motor Group family of automotive dealerships.  We take a different approach than others in the industry.  We provide the best possible guest experience for the tens of thousands that we serve annually, whether they are purchasing a new vehicle, a pre-owned vehicle or having their vehicle serviced by one of our expert Technicians.  Adapting to the ever changing needs of our guests and providing superior guest service is why Longo Toyota is the world's largest dealership and #1 since 1967.

We are looking for the best and brightest to join our team!

Are you eager, well-rounded, and ambitious? 

Do you value exceptional guest service? 

Are you ready for the new adventure in your career? 

Then apply with us today!

We firmly believe in transparency with everything we do and we believe in being a TEAM, which are probably the top reasons that our average Team Member has been with Longo for more than 9 years.  



  • Free Employee Parking
  • Training Opportunities through Penske College to help advance this position from a Job to a Career

  • Full Suite of Medical Benefits to include Health, Dental and Vision Insurance

  • 401K with Company Match

  • Tuition Reimbursement

  • Employee Referral Bonus Program

  • Company and Corporate Partner Discounts to companies like GE, Dell, Microsoft, Quicken and many others

  • Access to our Health & Wellness Program which includes our in-house Wellness Coach and more



Longo Toyota Best in Town Winner 

Welcome to Longo Toyota

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