Express Lube Technician Team Leader

Requisition ID
2017-1232
# of Openings
1
Longo Toyota of Prosper
US-TX-Prosper
Division
Fixed Ops

Overview

The Express Lube Technician Team Leader is responsible for overseeing the performance of assigned technicians and performing vehicle repairs and maintenance work as assigned in accordance with factory and dealership specifications and time standards. 

 

 

 

INITIAL INTERVIEW PROCESS

We are excited to introduce a convenient initial VIDEO interview process.  Selected candidates will receive an invitation to participate via Spark Hire where you'll have the opportunity to present your best self; for more information and tips visit https://www.sparkhire.com/video-interviews/ace-one-way-video-interview

Responsibilities

The Express Lube Technician Team Leader must be able to do the following on a day-to-day basis:

 

  • Do the right thing! 
  • Oversees assigned technicians worked performed and assists as needed.
  • Dispatches the work equally among the technicians and matches job with technicians abilities.
  • Prioritizes all work orders and re-dispatches as necessary throughout the day to meet the promise time.
  • Minimizes comebacks by conducting periodic spot checks of completed jobs for thoroughness and quality. This includes reviewing the MPI results of any technician performing new and/or unfamiliar MPI procedures before repairs are begun.
  • Provides timely on-the-job assistance to technicians experiencing difficulty repairing vehicles
  • Recommends personnel actions such as employee selection, evaluation, and rewards or report policy infraction of a daily, weekly, or monthly report.
  • Assists in resolving technicians problems, or collaborates with employees to assist in problem resolution.
  • Works with each group member to ensure their performance is at or exceeds their individual production objectives.

 

  • Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.

 

  • Repairs vehicles per estimate and according to manufacturer standards.

 

  • Road tests vehicles to quality check work performed.

 

  • Examines vehicles to determine if additional safety or service work is required.

 

  • Communicates requests for additional work and estimates to the Assistant Service Managers.

 

  • Maintains constant communication and coordination with all the assigned Service Consultant if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.

 

  • Completes all work according to the applicable safety requirements and published procedures.

 

  • Documents all work performed and findings on repair orders and inspection sheets.

 

  • Achieves the production and guest satisfaction objectives set by management.

 

  • Maintains assigned workspace in an organized and clean manner.

 

  • Provides the administrative assistance necessary to complete warranty repair orders and other tasks assigned by management.

 

  • Communicates requests with the parts department to obtain needed parts.

 

  • Follows all company safety policies, operations and practices.

 

  • Performs other administrative duties, as needed.

 

  • Maintains tools and equipment in a proper state of repair.

 

  • Maintains high ethical standards in all actions.

 

  • Maintains a high level of grooming, hygiene, and uniform appearance.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and individual should possess:  

    • At least two (2) years of automotive experience;
    • Knowledge of machines and tools, including their designs, uses, repair, and maintenance; federal, state, and local regulations such as those governing the disposal of hazardous waste; and mathematical principles (adding, subtracting, dividing, multiplying and percentages) and application;
    • Ability to operate manual transmission vehicles; coordinate activities with other employees and to oversee the work of subordinate; use good judgment in challenging situations; read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; determine causes of operating errors on vehicles and deciding what to do about it; work well with the public; read and comprehend instructions and information in the English language; and use standard office equipment;
    • Must have a valid driver’s license and have and maintain an acceptable, safe driving record.
    • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Why Penske Motor Group

The #1 Toyota Dealer in the USA is coming to Texas! 

 

Penske Motor Group, PMG, owns and operates Toyota, Lexus and Mercedes-Benz automobile dealerships in Southern and Northern California, and soon in Prosper, Texas. 

Headquartered in El Monte, CA, PMG's flagship store, Longo Toyota, is the world's largest dealership and the #1 Toyota retailer in the U.S. since 1967 with a diverse workforce speaking over 40 languages and dialects. Longo Lexus serves as the #1 Lexus dealership in the Western U.S. since 1990 and Lexus of Stevens Creek, located in San Jose, CA is the #1 volume luxury retailer in Northern California. Mercedes-Benz of Marin, located in San Rafael, CA is a repeat recipient of the Best of the Best dealership award for excellence in sales, guest satisfaction, and service quality, presented only to the top 15% of dealers in the Mercedes-Benz retail network. 

PMG’s mission is to deliver amazing guest experiences that create lifetime partnerships. 

PMG employs over 1,200 team members across its locations in California and Texas. 

Our team strives to be your automotive dealer of choice for sales, service, parts, and collision repair.  But we won’t stop there. Community partnerships are also very important to us. With our goal to make a difference in the cities we live and operate. 

Longo Toyota of Prosper will open in the fall of 2017, with a new 61,000 square foot state-of-the-art facility on a 15-acre site along US-380, just west of the Dallas North Tollway. 
 

We are looking for the best and brightest to join our team!

Are you eager, well-rounded, and ambitious?

Do you value exceptional guest service?

Are you ready for the new adventure in your career?

Then apply with us today!

 

RENDERING PROSPER

 

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