• Service Alert Sales Specialist

    Requisition ID
    # of Openings
    Location Name
    Longo Lexus
    US-CA-El Monte
  • Overview

    INITIAL INTERVIEW PROCESS We are excited to introduce a convenient initial VIDEO interview process.  Selected candidates will receive an invitation to participate via Spark Hire where you will have the opportunity to present your best self; for more information and tips visit https://www.sparkhire.com/video-interviews/ace-one-way-video-interview


    We are looking for an Auto Alert Portfolio Consultant that can thrive in a demanding and fast pace environment to service are guests and generate business from incoming and outbound phone inquiries.



    • Follow-up with guests by phone who previously visited the dealership to ask for their business
    • Assist guest inquiring about vehicles over the phone, provide the information in a professional, friendly, and efficient manner
    • Follow up with guests by phone who previously visited the dealership to ask for their business
    • Inform and introduce guests to dealership operations, including the service and parts departments
    • Maintain daily activity records and reports
    • Achieve all sales objectives set by management
    • Keep abreast of new products, features, accessories, etc., and the benefits of such for our guests
    • Assist in all other areas of the sales department, as needed
    • Performs other specific administrative duties as assigned by management
    • Most importantly, we look for professional individuals who exemplify our Team Values: Integrity, Teamwork, Accountability and Honest Communication


    • Superior communication and customer service skills, especially effective via email and telephone
    • A minimum of one (1) year sales experience, preferably in the automotive industry, call center experience desired
    • A high degree of self-initiation, organizational skills and problem solving
    • Proficient in Microsoft Office Applications
    • Ability to coordinates activities with other employees, read and comprehend instructions and information in the English language, and learn and understand the federal, state, and local laws which govern retail auto sales
    • Looking for someone able to use good judgment in challenging situations, detail oriented with excellent follow-up skills, that is able to work well with the public, and communicate in a professional manner on the phone, internet and in person
    • Must have a valid sales driver’s license and maintain an acceptable and safe driving record

    Why Penske Motor Group


    Longo Lexus is a proud member of the Penske Motor Group family of automotive dealerships.  We take a different approach than others in the industry.  We provide the best possible guest experience for the tens of thousands that we serve annually, whether they are purchasing a new vehicle, a pre-owned vehicle or having their vehicle serviced by one of our expert Technicians.  Adapting to the ever changing needs of our guests and providing superior guest service is why Longo Lexus is the #1 Lexus Retailer in the Western Unites States since 1990 and has consistently won the prestigious Elite of Lexus Dealer Award since its inception in 1992.

    We are looking for the best and brightest to join our team!

    Are you eager, well-rounded, and ambitious? 

    Do you value exceptional guest service? 

    Are you ready for the new adventure in your career? 

    Then apply with us today!


    We firmly believe in transparency with everything we do and we believe in being a TEAM, probably the top reasons that our average Team Member has been with Longo for more than 9 years.  



    • Free Employee Parking
    • Training Opportunities through Penske College to help advance this position from a Job to a Career
    • Full Suite of Medical Benefits to include Health, Dental and Vision Insurance
    • 401K with Company Match
    • Tuition Reimbursement
    • Employee Referral Bonus Program
    • Company and Corporate Partner Discounts to companies like GE, Dell, Microsoft, Quicken and many others
    • Access to our Health & Wellness Program which includes our in-house Wellness Coach and moreSTILL WANT TO KNOW A LITTLE MORE?Longo Lexus RX350 FSportWant to know what it’s like to work here? 


    Check us out on Glassdoor.com! PMG on Facebook


    Longo Lexus

    Longo Lexus Front - Night Hi-Res 2


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