• DMV Assistant

    Requisition ID
    2018-1382
    # of Openings
    1
    Location Name
    Penske Motor Group, LLC
    Location
    US-CA-El Monte
    Division
    Administration
  • Overview

    We are looking for an Automotive DMV Assistant that can thrive in a demanding and fast pace environment. 

     

    This position is responsible for processing wholesales, purchases and DMV registrations using the respective state(s)/agency(s) guidelines in a timely and accurate manner to assure a high level of customer satisfaction while satisfying Company policies.

     

    INITIAL INTERVIEW PROCESS

    We are excited to introduce a convenient initial VIDEO interview process.  Selected candidates will receive an invitation to participate via Spark Hire where you'll have the opportunity to present your best self; for more information and tips visit https://www.sparkhire.com/video-interviews/ace-one-way-video-interview

    Responsibilities

    The Automotive DMV Specialist must be able to do the following on a day-to-day basis:

    • Process wholesale and purchases
    • Review trade paperwork
    • Process and mail report of sales (5 day notices)
    • Walk-In items to local DMV on Mondays
    • Accurately review and process incoming titles daily according to established procedures
    • Troubleshoot and problem solve specific issues regarding titles; odometer discrepancies, power of attorney, etc.
    • Process citations and release of liability
    • Answer guest inquiries or concerns in person, e-mail, fax or telephone in a professional, guest - focused manner
    • Maintain a professional, calm manner when negotiating with difficult or upset guests
    • Maintain a high level of confidentiality
    • Contribute to and encourage others to demonstrate a team focused, values based, service culture throughout the company
    • Contribute to effective operations by providing support where and when as needed on sale/guest promotion dates
    • Assist in all other areas of the business office and perform other administrative duties as needed
    • Maintain high ethical standards in all actions
    • Maintain assigned workspace in an organized and clean manner
    • Maintain a professional appearance at all times

    Qualifications

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and individual should possess:  

    • A high school diploma or equivalent; Associate degree, preferred
    • Minimum of two (2) years experience in processing DMV and vehicle title documents, preferably for an automotive dealership
    • Knowledge of Department and Motor Vehicle title processing policies and regulations, dealership policies, and lending institution procedures, plus administrative anc clerical procederus including mathematical principles and basic computer systems
    • Ability to stay organized and multi-task in a fast pace environment
    • Attention to detail; ability to read and comprehend instructions and information in the English language; work well with the public; communicate in a professional manner on the phone, e-mail and in person; and ability to use standard office equipment

    Why Penske Motor Group

    BECAUSE WE ARE AWESOME!

    Penske Motor Group, PMG, owns and operates Toyota, Lexus and Mercedes-Benz automobile dealerships in Southern and Northern California, and soon in Prosper, Texas. 

    Headquartered in El Monte, CA, PMG's flagship store, Longo Toyota, is the world's largest dealership and the #1 Toyota retailer in the U.S. since 1967 with a diverse workforce speaking over 40 languages and dialects. Longo Lexus serves as the #1 Lexus dealership in the Western U.S. since 1990 and Lexus of Stevens Creek, located in San Jose, CA is the #1 volume luxury retailer in Northern California. Mercedes-Benz of Marin, located in San Rafael, CA is a repeat recipient of the Best of the Best dealership award for excellence in sales, guest satisfaction, and service quality, presented only to the top 15% of dealers in the Mercedes-Benz retail network.

    PMG’s mission is to deliver amazing guest experiences that create lifetime partnerships.

    PMG employs over 1,200 team members across its locations in California and Texas.

    Our team strives to be your automotive dealer of choice for sales, service, parts, and collision repair.

    But we won’t stop there...

    Community Partnerships are very important to us - our goal is to make a difference in the cities we live and operate.

    And, we firmly believe in transparency with everything that we do and in being a TEAM; some of the reasons that our average Team Member has been with Longo for more than 9 years.

    We are looking for the best and brightest to join our team!

    Are you eager, well-rounded, and ambitious? 

    Do you value exceptional guest service? 

    Are you ready for the new adventure in your career? 

    Then apply with us today!

     

    We firmly believe in transparency with everything we do and we believe in being a TEAM, probably the top reasons that our average Team Member has been with Longo for more than 9 years.  

     

    NEED WE SAY MORE?... OK, WE WILL...

    OUR TEAM MEMBERS ALSO ENJOY:

    • Free Employee Parking
    • Training Opportunities through Penske College to help advance this position from a Job to a Career
    • Full Suite of Medical Benefits to include Health, Dental and Vision Insurance
    • 401K with Company Match
    • Tuition Reimbursement
    • Employee Referral Bonus Program
    • Company and Corporate Partner Discounts to companies like GE, Dell, Microsoft, Quicken and many others
    • Access to our Health & Wellness Program which includes our in-house Wellness Coach and more

     

    STILL WANT TO KNOW A LITTLE MORE?

     

    Visit: 

    Longo Best in Town Winner

    Welcome to Longo Toyota

    Longo 500 - Blast from the Past

     

    HOW ABOUT WHAT IT IS LIKE TO WORK HERE?

    Visit:

    PMG on Glassdoor

    PMG on Facebook

     

    PMG Logo - resized

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