• Valet Team Leader

    Requisition ID
    2018-1414
    # of Openings
    1
    Location Name
    Mercedes-Benz of Marin
    Location
    US-CA-San Rafael
    Division
    Fixed Ops
  • Overview

    At Mercedes-Benz of Marin, our valet supervisor delivers on the most essential part of our business: having our guests leave feeling amazed by the service they received. When guests purchase a vehicle from Mercedes-Benz of Marin, they expect nothing but the best in service. Our valet supervisor play a very important role at our dealership to ensure that guests leave happy and excited to return the next time they visit by leading our team of valets. Our Valet Supervisor is responsible for overseeing our valets and to ensure smooth traffic flow at our dealership.   We are looking a leader who can lead a team to deliver “the best or nothing” service to our guests. 

    Responsibilities

    • Lead a team of valets to ensure that we exceed our guests expectations
    • Hires, trains, motivates, counsels, and monitors the performance of our valet staff.
    • Oversees the operations of the Service valet and ensures staff members perform their job efficiently and accurately. 
    • Ensures Service lot is kept neat and organized and all vehicles are secured.
    • Communicates with service valets staff to ensure dealership policies and procedures are understood and followed.
    • Assists in all other areas of the Service Department and performs other administrative duties, as needed.

    Qualifications

    • Solid guest experience
    • Positive, enthusiastic, and passionate about the automotive industry and vehicles
    • Strong sense of team
    • Strong communication skills
    • Adaptable to change
    • Valid driver's license
    • Minimum of 6 months driving experience
    • Ability to coordinate activities with other employees; read and comprehend instructions and information in English
    • Ability to lead a team and prior leadership experience is desirable. 
    • Legal right to work in the United States

    Why Penske Motor Group

    • Full-time position with full-time benefits
    • Medical, Dental, Vision
    • 401K with company match
    • Tuition Reimbursement
    • Team Member Referral Program
    • Company and corporate discounts on GE, Microsoft, Dell, Verizon, etc.
    • Training opportunities

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