• Internet Sales Consultant

    Requisition ID
    # of Openings
    Location Name
    Lexus of Stevens Creek
    US-CA-San Jose
  • Overview


    Lexus of Stevens Creek, part of Penske Motor Group, LLC, is taking a different approach to automotive sales.  We understand that the wants and needs of our guest are changing every day.   By adapting and providing superior guest service, Lexus of Stevens Creek has become the #1 Luxury retailer in Northern California. 


    We’re looking for Team Members who are eager, well-rounded, ambitious and who want to jump into a new and exciting career. 


    Some companies may promise the world by offering you a fancy title or tell you about a creative benefits program that doesn’t fit your personal needs.  We firmly believe in transparency with everything that we do and in providing a variety of benefit offerings that allow our Team Members to select those that are important to them.  With our average Team Member having been with Penske Motor Group for more than 9-years, you can tell that these beliefs are deeply rooted in our culture.






    We’re looking for the best and brightest to become part of our winning team!  If you have experience in any industry or organization that focuses on providing a superior guest experience, then we encourage you apply today.


    Summary: The Internet Sales Consultant is directly responsible for selling vehicles at dealership standards for gross profit, volume and guest satisfaction over the Internet.


    Essential Duties include the following. Other duties and responsibilities may be assigned.


    • Generates business through Internet sources.


    • Assists guests in selecting a vehicle by answering guest questions and listening carefully to their responses over the Internet.


    • Directs guests to product information resources, including those available on the Internet.


    • Follows up with guests’ inquiries.


    • Explains fully product performance, application, benefits and offers test drives to all prospects.


    • Introduces guest to dealership operations, including the service and parts departments, to emphasize to guest the quality and efficiency of the dealerships service operations.


    • Maintains an owner follow-up system that encourages repeat and referral business, working database.


    • Utilized dealership Internet lead management tool to develop a prospect system.


    • Keeps abreast of new products, features, accessories, etc., and their benefits to guests.


    • Writes complete sales orders and process paper work in accordance with established dealership policies.


    • Communicates with Finance to ensure all stipulations for finalizing the paperwork are completed.


    • Assists in all other areas of the Sales Department, as needed.


    • Maintains and achieves the sales and customer satisfaction objectives set by management.


    • Performs other administrative duties as assigned by management.


    • Maintains high ethical standards in all actions.      




    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This individual should possess:

    • A high school diploma or equivalent;
    • At least one (1) year sales experience, preferably in the automotive industry; proficient in Microsoft Office programs (Word, Excel, PowerPoint);
    • Knowledge of basic mathematical concepts (such as add, subtract, divide, multiply, and percentages); advanced computer skills; automotive finance; equity values and depreciation; and laws that govern retail automotive sales;
    • Ability to coordinate activities with other employees; read and comprehend instructions and information in the English language; learn and understand the federal, state, and local laws which govern retain auto sales; pay attentions to detail; follow-up with guests and employees; work well with the public; communicate in a professional manner on the phone, internet and in person; use standard office equipment;
    • Must have a valid sales driver’s license and maintain an acceptable and safe driving record.
    • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Physical and Environmental Demands

    The physical and environmental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    • Individual must be able to sit and stand for long periods of time.
    • Use hands and fingers in repetitive motions, daily.

    Why Penske Motor Group


    • Competitive wages
    • Full Time position available.
    • Training Opportunities through Penske College to help advance this position from a Job to a Career.
    • Full Suite of Medical Benefits to include Health, Dental and Vision Insurance  
    • 401K with Company Match
    • Tuition Reimbursement
    • Employee Referral Bonus Program
    • Company and Corporate Partner Discounts to companies like GE, Dell, Microsoft, Quicken and many others.
    • Access to our Health & Wellness Program, Wellness Coach and more. 



    Want to know what it’s like to work here?  Check us out on Glassdoor.com! http://www.glassdoor.com/Overview/Working-at-Penske-Motor-Group-EI_IE510101.11,29.htm


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