Are you detail oriented?

Do you enjoy working collaborative and fast paced environment?

Then this is the position for you! The Lexus of Stevens Creek Booker/Flagger is responsible for prompt and accurate processing of customer pay, internal and external repair orders and determining technicians flagging rate. We are looking for a dedicated individual who shares our passion for delivering exceptional guest service. Come join our team!

The Booker Flagger position offers a base hourly wage ranging from $20.00 to $22.00.

Perks of working with us:

• Weekly Pay - get paid every Friday.
• 401k with a generous Company match
• Vacation (accruals earned on Full Time or Part Time status)
• Vision, dental, and medical care benefits available to any team full time team member
• Team member Referral Bonus Program
• Tuition reimbursement
• Discounts with Corporate Partners like GE, Dell, Oakley, Yeti, Ray Ban, and many more….
• Development and growth opportunities
• Free Employee Parking

• Processes internal and external claims with labor operations and all necessary information required by the manufacturer in a timely manner to obtain best return for the dealership.
• Reviews repair orders written for proper completion, accuracy, and legibility according to the applicable policies and procedure manuals.
• Returns improperly completed repair orders to the person originating the document for correction and/or completion, as necessary.
• Determines and enters the applicable labor operation codes, failure codes, parts stamps and/or other administrative data required and enter them on the repair orders.
• Interprets and translated technician’s comments into damage codes/operation codes.
• Ensures all correct parts have been charged and if necessary re-priced.
• Locates damage codes for Warranty repairs.
• Flaggs the appropriate technicians for the hours earned on the operations they performed according to manufacturer policies and procedures.
• Supports the Billing clerk with customer pay internal and external repair orders.
• Works alongside the Warranty Administrator to check repair orders against the vehicle’s service history to avoid making duplicate claims and technician receiving double payment.
• Stays a breast on product changes, new products and warranties.
• Assist the Service Department, as needed.
• Performs other specific administrative functions as directed by management.
•    Maintains high ethical standards in all actions.
• Maintains a professional appearance at all times.

• Individual should possess a high school diploma or equivalent.
• A minimum of one (1) year dealership service administration experience, desired.
• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records; dealership warranty and administrative policies and procedures; mathematical principles (adding, subtracting, dividing, multiplying, and percentages) and application.
• Ability to compile, code, categorize, calculate, tabulate, audit, or verify information or data; pay attention to detail; read and comprehend instructions and information in the English language; work well with the public; communicate in a professional manner on the phone, internet and in person; and use standard office equipment.
• Must have a valid sales driver’s license and maintain an acceptable and safe driving record.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individual will be required to:

• Frequently bend, stretch, twist, or reach with their body, arms, and/or legs; stoop, kneel, crouch, or crawl and talk or hear.
• Must be able to work outdoors in all weather conditions including low and high temperatures, precipitation and wind, noisy environments, and small and/or enclosed spaces.
• Adjusting, moving, and lifting objects up to 50 pounds.
• Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.
• Remaining in a stationary position, often standing, or sitting for prolonged periods.
• Operating motor vehicles and/or heavy equipment.
• Ascending or descending ladders, stairs, scaffolding, ramps, and poles.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WHAT SETS US APART FROM THE COMPETITION!

Lexus of Stevens Creek is a proud member of the Penske Motor Group family of automotive dealerships.  We take a different approach than others in the industry.  We provide the best possible guest experience for the thousands of guests we serve annually, whether they are purchasing a new vehicle, a pre-owned vehicle or having their vehicle serviced by one of our expert Technicians. As the #1 New & Pre-Owned dealership in Northern California, we have the largest inventory, offer great values, above all we make sure that our Guests and Team Members are treated special; and that is one of the reasons that it's not only a pleasure to shop here but to work here as well.

We are looking for the best and brightest to join our team!

Are you eager, well-rounded, and ambitious? 

Do you value exceptional guest service? 

Are you ready for the new adventure in your career? 

Then apply with us today! 

WHAT DO TEAM MEMBERS HAVE TO SAY?

Want to know what it’s like to work here?  Check us out on Glassdoor.com! http://www.glassdoor.com/Overview/Working-at-Penske-Motor-Group-EI_IE510101.11,29.htm